Effective Date: 01 jan 2025

Welcome to Deedimart. By accessing, browsing, or using this website, you agree to comply with and be bound by these Terms and Conditions (“Terms”). These Terms govern your use of our website and services. If you do not agree with these Terms, please discontinue use immediately.

1. General Information

1.1 Company Details: Deedimart specializes in offering a wide range of departmental store products. Our services are designed to meet your everyday needs with convenience and reliability.

1.2 Eligibility:

  • You must be at least 18 years old to use our services.
  • By using this website, you confirm that all information provided is accurate and complete.

2. Website Usage

2.1 Permitted Use:

  • You may use this website for lawful purposes only.
  • Copying, distributing, or modifying content from this website without prior permission is strictly prohibited.

2.2 Prohibited Activities:

  • Engaging in fraudulent activities.
  • Using the website to transmit harmful or illegal content.
  • Attempting to disrupt the website’s functionality.

2.3 Website Modifications:

  • Deedimart reserves the right to modify, suspend, or discontinue any part of the website without prior notice.

3. Orders and Payments

3.1 Order Acceptance:

  • All orders placed are subject to availability and acceptance by Deedimart.
  • We reserve the right to refuse or cancel any order for any reason, including pricing errors or product unavailability.

3.2 Payment Methods:

  • We accept payments via authorized gateways, including Razorpay and PhonePe.
  • All payments must be made in full at the time of purchase.

3.3 Fraud Prevention:

  • Orders suspected of fraudulent activity may be canceled without prior notice.

4. Pricing and Promotions

4.1 Accuracy:

  • While we strive to provide accurate pricing and product information, errors may occur. We reserve the right to correct such errors and update prices without prior notice.

4.2 Promotions and Discounts:

  • Promotional offers are subject to terms and conditions and may be withdrawn at any time without notice.

5. Shipping and Delivery

5.1 Shipping Policy:

  • We deliver across India. Delivery timelines depend on the shipping method chosen and the location.

5.2 Delayed Deliveries:

  • Deedimart is not liable for delays caused by external factors, including courier issues or natural events.

5.3 Signature on Delivery:

  • Certain orders may require a signature upon delivery to confirm receipt.

6. Product Warranty and Non-Warranty

6.1 Warranty Coverage:

  • Certain products sold by Deedimart may include a manufacturer’s warranty, as stated in the product description.
  • For all warranty-related issues, customers are required to directly contact the respective manufacturer or their authorized service centers.
  • Deedimart acts solely as a retailer and is not responsible for processing warranty claims, repairs, or replacements.

6.2 Non-Warranty Products:

  • Products that are not covered under warranty, or those with expired warranty terms, are ineligible for free repairs, replacements, or support.
  • Any service or repair for non-warranty products must be managed directly with the manufacturer or at the customer’s expense.

6.3 General Disclaimer:

  • Deedimart does not guarantee or make any representations regarding the quality, durability, or functionality of products under the manufacturer’s warranty.
  • It is the customer’s responsibility to:
    • Retain the original purchase invoice and warranty card for eligibility.
    • Ensure proper communication with the respective manufacturer or service center for warranty support.

7. Return, Refund, and Exchange Policy

7.1 Eligibility for Returns:

  • Products must be returned in their original condition and packaging within 7 days of delivery.
  • Certain items, such as perishable goods or personal care products, are non-returnable.

7.2 Refunds:

  • Refunds will be processed within 7–10 business days after receipt of the returned item.

7.3 Exchange Policy:

  • Exchanges are subject to stock availability and compliance with our return guidelines.

For full details, please review our Refund and Return Policy here.

8. Intellectual Property

8.1 Ownership:

  • All content on the website, including images, text, graphics, and trademarks, is the property of Deedimart or its licensors.

8.2 Usage Restrictions:

  • You may not copy, distribute, or exploit any content from this website without prior permission.

9. Limitation of Liability

9.1 No Warranty:

  • Deedimart provides services “as is” without warranties of any kind.

9.2 Liability Exclusion:

  • We are not liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or services.

10. Privacy and Security

10.1 Data Collection:

  • By using our website, you consent to the collection and use of your data in accordance with our Privacy Policy here.

10.2 Account Security:

  • You are responsible for maintaining the confidentiality of your account credentials.

11. Termination

11.1 Right to Terminate:

  • We reserve the right to suspend or terminate your access to our website at any time for breach of these Terms.

11.2 Effect of Termination:

  • Upon termination, your rights to use the website will cease immediately.

12. Governing Law and Jurisdiction

These Terms are governed by the laws of India. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts in [City/State].

13. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice. Continued use of the website signifies your acceptance of any changes.